PDF Download: Document Options and Customization
The BookingPad platform allows users to download the details of any created order (Book on Hold or Issued ticket) as a PDF document to send to clients. These files serve as the official Booking Confirmation for the traveler.
Available PDF Document Types
When you access the PDF menu, you can choose from three distinct document formats based on the information your client requires.
Itinerary
This document displays comprehensive flight and itinerary details, including flight numbers, departure and arrival times, terminals, operating carriers, duration, aircraft equipment, baggage allowances, and frequent flyer information.
For this option, you can select one or multiple passengers to download the document individually or for the entire group.
Itinerary and Fare Conditions
This format includes the complete flight details alongside baggage allowance and specific fare rules or restrictions. It provides a complete overview regarding ticket flexibility. Like the standard itinerary, you can download this document per passenger or for all passengers together.
Proposal
This option works as a quotation tool for your agency. It displays the flight details, the total price, and the specific time limit from the airline to complete the booking. It is designed to send a proposal offer in bookings on hold to clients before you finalize the payment and Issue ticket. However the option to download the proposal, is available for both Book on Hold and ticketed Orders.
Passenger Selection: Unlike the other formats, the Proposal document is only available for the total price of the entire booking, not per passenger.
The Proposal option offers additional customization to present the information for the customer.
Agency Service Fees: You can add a service fee directly to the total price within the document setup. This feature is designed to include a service fee that your agency adds to the airline fare for passenger informational purposes, and does not function as a markup on the ticket. The service fee amount can be disclosed in the total cost details or blended into the final price if required.
- Total Fare including Service fee
- Service Fee Disclosed with detail of the Airline fare, Service Fee and Total Price
The airline fare is the amount charged directly by the airline (including base fare and taxes). This amount is never modified on our side
Ticketing Time Limit (TTL): The document automatically includes the specific ticketing time limit provided by the airline, which clarifies to the client how long the price is guaranteed before payment is required.
How to Download a Document
- Go to the Orders tab menu, and click on the Order (booking) from the list.
- Click the menu available on the top-right of the order screen.
- Click on the PDF option to reveal the three document formats. Select your preferred format: Itinerary, Itinerary and Fare Conditions, or Proposal. You’ll find the options to download the document per passenger or for all passengers (applicable to Itinerary and Itinerary and Fare Conditions).
- For the Proposal, choose the Total Fare or Fee disclosed display.
- Click the selected option to download the document.
Configuration and Branding
PDF Download Delivery: Generated documents are available for immediate direct download. The system does not automatically email them to the client.
Agency Branding: You can add your agency’s logo and contact details directly on the Agency portal, within the settings tab (access to the Agency Portal is restricted to users from BookingPad with a Manager role).
