Low-Cost Carriers: Post-Booking Management and Airline Support Channels
On this page, we provide details for Low Cost Carrier Agency portals, instructions on managing functionalities not supported via BookingPad, and official Contact Support channels. If you require further assistance, please consult the respective airline’s website.
Ryanair
Ryanair Online Management
To Access the Ryanair Servicing portal, click here.
Ryanair requires all passengers to check in online to avoid additional fees at the airport. Use the following steps to manage contact details and documentation:
Online Check-in: Customers must complete their check-in online before arriving at the airport.
Passenger Access: If a personal email was used for the booking, the boarding pass is automatically available in the Ryanair app.
Agency Email Management: If an agency email was used, the agency can update the contact details via the Update Contact Information section of the Ryanair portal. This allows the passenger to view their booking.
Booking Import: Travelers can import the reservation into their personal Ryanair account if they have access to the email address used for the reservation.
Digital Boarding Portal: Ryanair are moving to 100% Digital Boarding Passes (DBP) from 12 Nov 2025. This means from Wed 12 Nov, all passengers will receive a DBP to their Ryanair App when they check-in online as paper boarding passes will no longer be issued. Online check-in can be completed on the Ryanair App. Please note that Ryanair requires the passenger to generate their boarding pass directly. Information available here.
You can find more information available on the Ryanair Help Center for specific troubleshooting and FAQs.
Ryanair sends email notification to the email included in the contact details and the cardholder email’s field.
WizzAir
Account Creation
If a booking is created using an email address that does not have an existing Wizz Air account, the airline will automatically generate one. The client should receive a separate “Wizz Air Welcome Email” with account details alongside their booking confirmation.
Agency Login
Wizz Air requires access via a logged-in account for all booking management. You may use your agency email to log in to the Wizz Air website. From there, you can:
- Manage existing reservations.
- Perform online check-in.
- Purchase ancillary services (bags, seats, etc.) directly.
EasyJet
EasyJet sends notification emails to the email address registered in the initial request; if you would like these notifications to be sent to a different email address, please let us know by creating a ticket through our support platform.
There are two options: to choose an email where all notifications from Easyjet will be sent, or to be sent to the email included in the booking contact details.
Jet2
Transavia
Transavia does not require the agency or the passengers to create an account. To manage your booking, you can do it without login here, or by registering to My Transavia website here.
