Downstream Service: AGW can generate AIR/MIR files that will allow to sync bookings with your Backoffice/ERP
The AGW platform can generate AIR/MIR files that enable you to sync bookings with your existing back office, ERP/accounting software.
These files are made available via an SFTP interface, where each agency has its own credentials to access its SFTP account.
AIR (Amadeus) and MIR (Travelport) files are structured data files that contain all essential information about an order, including booking details and relevant remarks.
These files are essential for enabling your downstream process, as they are automatically transferred to your mid- or back-office system to ensure accurate tracking and reconciliation of all orders created in BookingPad.
How it Works
The generated AIR/MIR files will be securely uploaded to this dedicated FTP directory. Your agency is then responsible for configuring your internal program (e.g., your mid/back-office system) to download these files from the FTP directory for processing automatically. We recommend using a tool like WinSCP as an example FTP client program.
Setting Up the Automated Downstream Process
Establishing an automated transfer of AIR/MIR files requires coordination between your agency and AirGateway. The process is initiated as follows:
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Request Downstream Setup: Contact our operations team by submitting a ticket on our Support platform.
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AirGateway Setup (AGW): Our team will configure the file generation process within the AirGateway system.
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FTP Setup: We will establish a secure File Transfer Protocol (FTP) directory for your agency
Regenerating AIR/MIR Files from BookingPad
In situations where a file needs to be re-sent or was not correctly transferred, you can manually regenerate the AIR/MIR files directly within BookingPad:
- Navigate to the ‘Exports’ function within the platform.
- Select ‘Files’ from the menu.
- Choose the specific file or files you wish to regenerate.
- Once the file is generated, a new log entry recording this action will be created for tracking purposes.
