Category / Section
Frequent Flyer Number (FFN)
Published:
This article details the process for adding a passenger’s Frequent Flyer Number (FFN) during order creation and post-booking.
Adding FFN During Order Creation
The FFN can be inserted during the initial booking process in the Passenger Details step.
Procedure:
- During the order creation flow, navigate to the second step: PAX (Passenger details).
- Locate the FFN option below the passenger’s personal details.
- Open the dropdown ‘Select Airline Designator’ and choose the relevant airline; then, enter the passenger’s FFN into the ‘Frequent Flyer Number’ field.
Adding FFN Post-Booking
If the FFN was not included during the initial order creation, it may be added later using the post-booking modification tool.
Note on Provider Support: This post-booking modification option may not be supported by many providers. If the ‘Change Passenger Data’ button does not allow FFN modification, you must contact the airline directly to update the frequent flyer information.
Procedure:
- Access the booked order.
- Use the ‘Change Passenger Data’ button.
- Follow the same steps as detailed above to select the airline and insert the FFN.
