Order Log: Airline and System Communications

The Order Log provides a complete, sequential history of all major actions, notifications, confirmations, and errors associated with a specific order, sourced from both the airline and the BookingPad system.

You can access the log by opening the reservation in BookingPad and selecting Order Log from the menu.

Log Content and Actions

The log records all actions performed on the order, including:

• Order Create: When an order is initially booked.
• AirDocIssue: When the ticket is processed (Issue Ticket).
• Other Events: Any notification, confirmation or error sent by the airline.

To adjust the viewing order, use the Date button to sort actions by ascending or descending time.

Log Element Structure

Each entry in the Order Log contains the following detailed elements:

• Timestamp: The precise date and time the event occurred
• Status: The outcome or type of communication (e.g., Confirmation, Warning, Error)
• Title: A concise description of the event that took place
• Request ID
• Source: where does it come from (it can be from the API, the app or a task)

Some Elements may include a message with extra information about the action.