Category / Section
Order List: Manage and Track Bookings
Published:
The Order List page allows you to view, search, and manage all existing orders created by you and your colleagues.
Viewing Specific Order Statuses
You can switch between the following tabs at the top of the menu to filter the display and view specific booking types:
- All
- On Hold (Book on Hold)
- Ticketed (Issue ticket)
- Cancelled
- Voided
- Issuing
- Expired
- Unknown
- Notifications
Search and Filtering
To refine the list, use the available filtering and sorting options:
- Search: Use the main search bar to find specific orders.
- Filters:
- Use the Scope option to display only orders you have personally created.
- Use the Sort by option to organize the list based on the date the order was made.
Order List Data Fields
The list provides complete and detailed information for each order:
| Field | Description |
|---|---|
| Provider | The airline or system used for the booking |
| Booking Date | Date and time the order was initially booked |
| Expiration | Date and time the booking hold will expire |
| PNR | The Passenger Name Record (PNR) code |
| Type | The trip type (One-Way, Round Trip, or Multi-City) |
| O&D | Origin and Destination airports |
| PAX | Number of passengers (hover to view individual passenger names) |
| Departure Date | Date and time of the flight’s departure (hover to view days remaining until departure) |
| Approval Status | Displays the approval status if your agency utilizes corporate approval workflows |
| Status | The current lifecycle status of the order (On Hold, Ticketed, Cancelled, Expired, etc.) |
| Action | Functionality that allows you to view, amend, or cancel the order |
