Order Reprice

The Reprice function performs a fare validation on your existing order by calling the provider’s API. This ensures that the final price and offer details are current immediately before you proceed to ticketing.

If any changes are detected by the provider, the updated information will be displayed in BookingPad, allowing you to decide whether to continue with the Issue ticket process.

Locating the Reprice function

The Reprice function is located on the final confirmation screen:

Click the Order Issue button at the bottom of the order details page.
The Reprice button will be visible next to the total amount on the resulting screen.

When to use Reprice

The requirement for manual repricing depends on the specific airline provider’s rules:

• Automatic Repricing: Some providers, such as BA, enforce automatic repricing for all orders upon issuance, meaning the Reprice button will not be displayed in BookingPad.

• Manual/Conditional Repricing: Other providers, including those using the Accelya platform (A3, AA, CM, EK, HA, LHG, QF, UA), may require manual repricing depending on the time elapsed or changes in the fare conditions.

Repricing Scenarios and Outcomes

1. If the price did not change a message displays “Price didn’t change”. Just click Proceed to continue with the issuance.

2. When there are changes detected a comparison is displayed: the old offer (greyed out) and the new offer (bottom). Please be aware that changes may include fare type, fare conditions, or current offer features like baggage allowance.
   If you accept the new offer, click Proceed to continue with Issue ticket. If you do not accept the change, you must void or cancel the order.

3. If the repricing is not required the issuance will be successful upon clicking Proceed, as no action will be needed.

4. When the repricing is required but skipped, there will be an issuance failure with a provider error message indicating that the order must be repriced. In this situation it will be needed to click Reprice, review the changes, and decide whether to proceed to issue the ticket or void/cancel the order. Review the new offer completely to confirm changes before proceeding with ticketing.