Order Rebook: Itinerary Changes

Use the Order Rebook feature to modify flight dates or routes for existing bookings. This process allows you to update an active PNR or Order without starting a new search from the beginning.

How to modify an Order

1. Navigate to the bottom of the Order Page and click Order Rebook.

2. Review the segments displayed in the itinerary:

• Keep segment: If a specific flight does not require changes, ensure this option is selected.

• Change segment: For any flight requiring a modification, select this option to enable editing.

3. Update the necessary flight details:

• Date Change: Click the Calendar icon and select the new travel date.

• Airport Change: Click the origin or destination and enter the new airport code. Be aware that not all airlines will support this feature.

4. Click Search to view available alternatives.

5. Select the preferred offer and proceed to payment to finalize the change.

Modification Guidelines

The ability to change an itinerary depends on provider rules and the current status of the order.

• Permitted Changes: Most providers support date changes. Route changes (origin/destination) are supported by select carriers.
• In-Sequence Rebooking: If a new outbound flight departs after the original return flight, you must reschedule the return flight to a later date first.
• Started Orders: If any segment is already flown (Status: Started), the segment selector is disabled. You must contact the airline directly for these cases.