BookingPad Navigation

This guide covers the main sections and essential settings available upon logging in to the BookingPad platform.

Platform Access

You can sign in to BookingPad here, following the login instructions that were sent in the registration email.

Main Navigation Sections

Once logged in, you will find the main tools of the platform organized in these primary sections:

Shop (The Main Search Interface)

This is the first screen you see and is used for searching flight offers.

Search Bar: Search for offers using either the airport code or the city name.

Orders

This section is your central hub for managing all bookings.

• Status Filters: Easily locate orders by filtering them based on their current status (e.g., Active, Cancelled, Voided).

• Search Function: Use the “Search” option on the right to find specific orders quickly using criteria such as PNR, Order ID, or Passenger Name.

Subagencies

If your primary agency manages multiple branches, this section provides a comprehensive overview of orders placed by those subagencies. Visit this page for more information.

Account and Management Tools (The Settings Icon)

On the top right corner of the platform, next to your email address, you will find the Cog Icon. Clicking this icon grants access to essential administrative and personalization options:

Agents Management

Use this section to manage all agents who have access to your BookingPad account.

Agent Roles. Each agent is assigned one of three specific roles, determining their capabilities:

• Booker: Can shop for flights and create on-hold bookings.
• Issuer: Can shop for flights and issue (ticket) orders.
• Manager: Has full authority, including all Booker and Issuer actions, plus the ability to manage other agents (invite/delete).
• Consultant: same functions as Issuers, just for their own bookings.

Subagencies Management

This feature allows you to administer and manage your agency’s multiple branches directly within BookingPad.

Invite New Subagency: Click the “Invite New Subagency” button, fill in the Agency Name and Manager Email, and click “Invite” to complete the process.

Settings

Use this area to customize your platform experience. You can change account-wide settings such as:

• Search by airport name preference
• Default Currency
• Date Format
• Preferred stops filter
• Country phone code

Account Information

Click on your account email to view a list of Your Agencies (and switch between them) or to find the Logout option.

Chat

A chat widget that allows you to contact the support team during business hours.